Frequently Asked Questions
Everything you need to know about Blissy™ silk essentials.
What makes Blissy™ silk pillowcases different from others?
Blissy™ pillowcases are handcrafted from 100% pure 22-Momme Mulberry silk. Unlike cheaper alternatives, our silk is high-grade 6A, ensuring maximum durability, shine, and moisture retention for your skin and hair.
How do I wash and care for my Blissy™ products?
We recommend machine washing your Blissy™ items on a gentle or delicate cycle using cold water and a pH-neutral liquid detergent. For best results, air dry your silk products out of direct sunlight.
How long does shipping take?
Most orders are processed within 24-48 hours. Standard shipping typically takes 3-7 business days within the United States, while international shipping can take 10-21 business days depending on the destination.
What is your return policy?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return your items within 60 days of the delivery date for a full refund or exchange.
Is Blissy™ silk hypoallergenic?
Yes, Blissy™ silk is naturally hypoallergenic and resistant to dust mites, mold, and fungus. It is an excellent choice for individuals with sensitive skin or allergies.
Do you offer international shipping?
Yes, Blissy™ ships worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.